We had a good experience until the doctor prescribed a 190.00 antibiotic (generic form) and I called and called and my husband even went In to get a less expensive antibiotic, but hours later no one would change it... we bought the expensive one b/c our daughter had a 102 degree fever... which is why we went in the first place...
The service was outstanding and reasonable in cost compared Hospitals. Very clean and great doctors and staff. I would like to thank them all for helping me with my health issues. I will look forward to my next physical exams and future health care. Kevin Fisher , Hooks Texas
DO NOT GO HERE. THEY WILL LIE TO GET YOU IN THE EXAM ROOM AND BILL YOU FOR IT LATER. I went to healthcare express during a work trip with coughing and wheezing and dizziness. I got there and told them I wasn't from the area and I wanted to make sure they were a participating provider with my insurance. So after waiting in the waiting room for 30 minutes the receptionist told me she was happy to tell me my insurance was accepted and I'd be good to go. So 3 chest x rays later I had pneumonia and bronchitis as well as an upper respiratory infection. Not thinking I would have any problems I signed all the forms got Medicine and left. Then 3 months later, I get a bill for almost 400 dollars, because guess what? THEY ARE OUT OF NETWORK. I called them to explain the situation and the extremely rude billing lady pretty much told me it was all my fault and I could pay or go to collections. ABSOLUTELY DO NOT USE.
Jeers to the pain management department on Richmond Rd for taking everyones pain meds away coz of this so-called New Doctor. I’ve been getting my pain patches there for years. So now the little bit of quality life I had is being taken away.
It's a shame that I have to give a great company like Healthcare Express such a horrible review. Healthcare Express is good, but the billing company is absolutely terrible. I worked for the billing company for a couple of months before I quit, and I can say with 100% honesty that it was a very miserable time in my life. Healthcare Express has a "no gossip" policy, which is great. However, the supervisors in the billing department do not follow the same policy. They, particularly the billing manager and her few side kicks, gossip about everyone in the office every single day. They treat people like children; things like talking down to and publicly embarrassing employees in front of their coworkers. Employees who aren't in a supervisor position are made to be terrified of losing their jobs if they don't meet the unattainable goals given to them. They're docked attendance points for everything from being a few minutes late here and there, to forgetting to clock in/out. One supervisor in particular has a severe attitude problem, and has been known to have outbursts during meetings. Most of the supervisors are rude and not likeable people. They will be friendly with you in one breath and in the next they are talking about you. They have taken people who were once very friendly and turned them into hateful monsters. In a nutshell, you shouldn't work for the billing department if you value your sanity and NOT being stressed out 24 hours a day. If you don't like being talked to like a child and berated day in day out, then this isn't the place for you. The billing department could be a great place if it weren't for the fake and vile people who managing it.
All we needed was a more reasonably priced antibiotic...
Healthcare Express Texarkana Tx is a US Spa based in Texarkana, Arkansas. Healthcare Express Texarkana Tx is located at 3515 Richmond Rd, Texarkana, TX 75503, USA.
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