Service is absolutely horrable. Even if your the only one in the store.
Can get busy. Better if you know what you need and can get it yourself
Have called this store several times back to back a few minutes ago ( Oct 28th 2017 ) from 3:30 to 3:41 and there was no answer, don't even have an option to leave a voice mail, it rings for a long time and then just hangs up, what kind of customer service is this Autozone ? You just lost money, there is competition .
Always have what I need. Clarence is the best at the store. I go online and have my order waiting in store for pickup. They take care of their customers
I wouldn't have left this review if I simply wasn't fed up with this store's (and the other Texarkana store's) poor service. I went to this location yesterday, only to wait for about 30 mins in line while eventually 6-7 other people lined up behind me, all while several employees talked on phones, walked back and forth from the back to the front, stood around, etc. instead of dealing with the actual customers present and steadily lining up. Nothing new, but I had had enough of it. I simply walked out, and went to Advance down the street. This isn't the first, or even one of a few times. This has happened EVERY SINGLE TIME at BOTH Autozone locations in Texarkana, which I USED to regularly purchase from, sometimes several times a week. I'd have long waits even having something pre-ordered WAITING on me. As soon as I walked through the door at Advance, I was greeted and asked what help I needed, and IMMEDIATELY helped. I will pay more elsewhere for better service. Perhaps with your cheap parts, you have to pay employees less, and end up with poor quality employees? If you want cheap parts, be prepared for poor service. If you're willing to spend more, take your business elsewhere. I will never shop at another Autozone. My Rewards cards are going in the garbage, points or not.
Autozone is a US Car Repair based in Texarkana, Arkansas. Autozone is located at 1619 N Robison Rd, Texarkana, TX 75501, USA.
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