Good service just try not to go in on a busy day
So I walked in today and was thinking about upgrading my phone. They where very slow one guy I guess was going on break and the other lady was just standing there talking to a guy while I just stood by the phones and waited about a total of 20+mins . When she got done with him she came over and asked how she could help me and i said im thinking about upgrading my phone and i told her which one and asked how much will it cost a month because there was no monthly plan prices by them. Just how much they where and i wanted to know about a specific gb and she said she would have to look at my plan. I said ok and she never offered to look or even tried to offer me any real assistance which i feel was very rude and if there was another sprint store here I would never go back to this one after that. I still might not i might drive 2 or 3 hour to get better customer service .
Knowledgeable staff. They slow down with 3 or 4 customers so can be a good wait. They ate good at pushing into another service and accessories. Be sure and know what you want befor you go in....
The associate that was assisting us was very rude and did not want to help us solve any problems we had at all. She was impolite to us and the representative that was on the phone wanting to talk to her. If I could remember her name I would file a complaint.
Today me and wife went in sprint just to look at phones. We were greeted and helped as soon as we got in. We were helped by Jinny and T. They done everything they could for us and made us very happy after we left. Thank you so much and will be sending others to yall. Jinny thank you for everything.
Sprint Store is a US Electronics Store based in Texarkana, Arkansas. Sprint Store is located at 3741 Mall Dr, Texarkana, TX 75501, USA.
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