My bad experience was not just with this Zale's store, but with Zale's in general. The ring my fiancé bought me lost one of its bigger stones two months after he proposed and gave it to me. He and I went to this particular store in Texarkana and were told they would not fix it, even though it lost a stone soon after purchase and was expressly caused from the poor workmanship of Zale's. We were told we would have to pay an arm and a leg to have my ring fixed or buy another ring. I do not want another ring. My fiancé asked me to be his wife and promised me forever with my ring. How can I just replace it for another? However, Zale's refuses to make things right. My family and friends have always been regular customers, but needless to say neither I nor my family or friends will be shopping at Zale's anymore. Beware of Zale's. They just might turn your dream into a nightmare.
This store sucks. everyone there has an attitude problem and are rude as hell. Don't expect to be helped with anything as far as inspections of jewelry you've already purchased if you go here...won't be going back.
Zales is a US Jewelry Store based in Texarkana, Arkansas. Zales is located at Richmond Rd, Texarkana, TX 75503, USA.
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