Stayed one night. Just passing thru. I drive a big truck so I parked out front off the street. Breakfast is hot with meats and eggs. Great staff. Highly recommended!!
Amazing service. When we entered our room, it had a pungent smell resembling mildew and cleaning agent. The air conditioner cover was off and was blowing warm air while the unit claimed 64 degrees. It was not working with the room thermostat which was thumb tacked (yes, thumb tacked) to the wall. This is where the good service came in. We were instantly given another room on another floor. In the new room, all was well except a light odor and a geco we found in the morning on the floor. Breakfast was sub par with the juice machine being out of service. Tiles in the elevator were cracked and missing and had painters tape filling the gaps. No elevator permits were in elevators. We did sleep very well though and that with the service earns it 2 stars in my book.
Decent. The room was not too bad however they are currently doing renovations. Nice bathroom mirror with light behind however no towel rack and no toilet paper holder. Maybe it was just this room. Older hotel for sure but overall enjoyable stay
My daughters birthday is in the cold months and she wanted to have a slumber party with an inside pool.. We booked the hotel and came in and the girls got ready to go swim, however we get down to the pool and the pool itself and the pool room was FREEZING. The heater was broke in the pool as well as the room. We couldn't get in the hot tub because it was broken as well. It wouldn't have mattered except that was the main reason we picked this hotel. However, the lady at the front desk was super nice. She did her best to get atleast the room warmer with no luck. She was nice all the way around. It was not her fault, she had EXCELLENT customer service! I wish I would have got her name!
The staff are all great. My room however needed a lot of work. There was a mildew smell, the toilet seat was all but completely broken. There was a thermostat that did not work just hanging from the wall.
Holiday Inn Express And Suites is a US Lodging based in Texarkana, Arkansas. Holiday Inn Express And Suites is located at 5210 Crossroads Pkwy, Texarkana, AR 71854, USA.
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