We tried to get tokens and one machine took our money so we went to the manager, who only suggested we tried the other. Never refunded our money.
Not only did the group continue to wipe out the buffet for the next 45 minutes but staff gave our specialist pizza to someone else as well. When we asked about it, the manager said they would have to make us another.
The people in the restaurant were rude and kept running into me and my child. The food was also gross and it was quite loud. We had our four month old with us and he tried taking a nap but it was impossible. Not a good atmosphere for very young children.
If a school group shows up, demand a refund and get out.
So, we get tokens from the other and machine and she finally gets to put tokens into a plastic toy bubble container thin, just to use the tokens. It TAKES the tokens.
Great customer service! Food was hot fresh and fast. Ty cicis texarkana
Faustino is a horrible manager and the condition of the restaurant and quality of the food shows it. Two drinks on the fountain are out, he did not care. The pizza is barely being refilled. The food is much too greasy even for a Cici's. The floors are filthy, the counters need to be wiped down, and the tables are disgusting. Three different people were told that the sweet tea was out and no one noticed until a customer put the empty tea container on the food bar.
Not a fan of their pizza, but the staff is always awesome and the prices are great
We were standing at the door at 11, waiting for them to open. After paying, we got our drinks then requested a specialty pizza. Along came a large school group and it was all downhill from there.
Our granddaughter could not play any games or even ride the horse because the group was too large and packed in there.
Cicis is a US Restaurant based in Texarkana, Arkansas. Cicis is located at 2535 Richmond Rd, Texarkana, TX 75503, USA.
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